JOIN THE TOP RANKED AND FORWARD-THINKING FRANCHISES WHO USE UPPER HAND
“We have loved using Upper Hand. It is easy to navigate and especially easy to train new employees how to use it. It is the backbone of our store.“
Donnie BoykinD-BAT Pearl
Seamlessly Integrate Upper Hand
We don’t want to change the way you work — we just want to be a part of it. We’re focused on making it easy to connect Upper Hand to all of the tools you’re already using. We’ve built dozens of native integrations, connected our data with Zapier, and opened our developer platform so anyone can build with Upper Hand.
White Glove Service
Your business isn’t static, and neither are your processes. Our customer success team members are experts in configuring solutions for complex workflows — to solve today’s problems and scale future growth.
Dedicated Project Manager
Enterprise customers receive a dedicated Project Manager to ensure all phases - from the initial scope of work to onboarding and employee training - are a success.
Ongoing Partner in Innovation
As your business scales and it's needs evolve, your Project Manager works with you and our engineering team to make sure you're getting the most value from Upper Hand.
Onboarding and employee training roll-out plan
On-site software implementation and configuration
Scope of Work with set timelines and deliverables
Seamless integration with existing tools and processes
Single point of contact for all questions and escalations.
Proactive partnership and direct access to Upper Hand's development team
Sport and Fitness Franchise Software
Top Benefits for Franchises and Multi-Location Businesses
Royalty & Revenue Management
Manage franchise royalties and fees however you want - and move it faster than anyone in the market thanks to UP Payments.
Get daily insights and report on key KPIs across all of your franchises and clubs. Filter and toggle between specific franchises or all locations.
We create a custom environment so everything - from registration URLs, mobile apps, and login pages - reflect your brand.