Upper Hand’s streamlined scheduling platform allowed Galen and Jordan to organize their programs, training, and camps, and ultimately direct their clients to a single link to sign up. Not only did this increase convenience and opportunity; it also reduced time spent with back and forth scheduling communications.
“I don’t have to, and don’t ever, answer phone calls, emails, or text messages about how to sign up for our programs or register for a membership. It tells me that the software is working because I’m not having to guide our clients through that very much.” said Galen.
In addition, Upper Hand’s all-in-one platform has allowed Galen to refocus his attention on growing EYG Basketball. Galen estimates that Upper Hand saves him at least 10 hours a week on administrative tasks:
“When we first started, it took a lot of time to create programs, get the word out, set up registration, and figure out how we’re going to collect money. Now, we can literally have a program up and running in 10 minutes with Upper Hand.”