Last week, Upper Hand Founder and CEO Kevin MacCauley sat down with Max Hansen from Y Scouts on the Built on Purpose Podcast. In this episode, Kevin discussed how he built a company with a mission that matters. He also revealed how Upper Hand has grown into the business it is today, highlighting both his proudest moments leading the team and how Upper Hand will continue to challenge the status quo.
Founder and CEO Kevin MacCauley recently sat down with Jason Scott of Athletic Business to discuss the importance of software in sports and fitness businesses, and how tools like Upper Hand can help minimize the tedious administrative work, allowing businesses to focus on creating value for their clients. Kevin highlights how software can optimize your business operations, increase member satisfaction, and inform smarter business decisions, giving your business the upper hand.
Co-Founder and Head of Product Myles Grote joined Steve Walker on the CX Leader Podcast to talk about the importance of implementing customer feedback. Myles highlighted Upper Hand’s feedback collection process, as well as how the product team ultimately determines which feedback is implemented in platform updates.
Kevin MacCauley is the Founder & CEO of Upper Hand which is a software that helps to streamline all aspects of business operations in sports and fitness. He recognized a need for a scheduling software when he was coaching Little League and he used the skills he learned in previous jobs to grow the company to much more than just scheduling and to winning many tech awards in Indy. In this episode, you’ll hear Kevin tell us about the progression of his career and how a lot of his success relates back to the first job he had out of college and the skills he learned there, his love for books and learning and a ton of great book suggestions he has for us, and his company Upper Hand and how it’s evolved to what it is today.
Tom Morris, a fitness junkie, is the Director of Athletic Performance at Indiana University, where he develops strength and conditioning programs for IU’s 24 men’s and women’s teams. However, in May of 2012, Tom broke his neck in a mountain biking accident that left him paralyzed from the waist down. We dive into Tom’s story, his road to recovery, and how to make today better than yesterday.
Ray Newland is the face of the goalkeeping training industry. He enjoyed a 10 year professional career in England and Scotland, but his playing days were cut short after suffering a devastating training injury at age 28. With his playing days behind him, Ray shifted his focus to teaching. In 1999, he started his goalkeeping training company Just 4 Keepers. He provides aspiring coaches with the resources and connections necessary in independent training. His program has taught 50,000 keepers across 30 countries.
After his college and professional playing career, Ganon spent six years as an assistant coach at Division I and Division II colleges, and for the past two decades he has built his skills and development company, Ganon Baker Basketball which includes personal skills training, coaching mentorship, online tutorials, and public speaking. He is a world renowned basketball trainer who has coached in nearly 50 countries across the world, training almost 20,000 players a year.
Sam Kuhnert, founder and CEO of Nubability Athletics, joins us on the podcast. Nubability is a sports development program that teaches children and teens from ages 4 to 17 with limb differences and amputees to play mainstream organized sports. Nubability currently has over 80 coaches and devotes a significant amount of time in the community.
Randy Orisma and Stephen Schwarz from FORCE Basketball (NYC) join the Upper Hand Sports Pod. Powered by SuperMe Performance, FORCE Basketball benefits from the guidance and expertise of a comprehensive strength and conditioning program specifically tailored to youth basketball athletes by certified trainers, improving overall athleticism and reducing the likelihood of injury.
Mike Palumbo join us on the Upper Hand Sports Pod to talk about his work as the Director of Business Development for Philadelphia Baseball Training. PBT is experiencing massive growth with even bigger plans for 2019! Additionally, Mike handles the customer experience at Philadelphia Baseball Training and coaches for the program.