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D-BAT Video Analysis
COVID-19

Customer Story: New Video App Helps D-BAT Keep Training

D-BAT is one of the top indoor baseball and softball training franchises in the country, aiming to provide quality teaching environments and high quality instruction for athletes of all ages, from little league to the pros. When their franchise locations temporarily closed due to COVID-19, Upper Hand understood the importance of continuing to provide quality training to athletes, and immediately began working on a solution for the business.

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Upper Hand Software
COVID-19

Coronavirus Update from Upper Hand CEO

On behalf of our team at Upper Hand, our hearts are with all those impacted by COVID-19. Leaders across the company have been highly focused on mitigating the potential impact of the novel coronavirus. Our two main guiding principles remain consistent: 1) protect the health and safety of our employees and 2) protect our sustainability at a time of distress for our customers who need us more than ever.

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Upper Hand Software
Learn About Upper Hand

Circle City Success Podcast ft. Kevin MacCauley with Upper Hand

Kevin MacCauley is the Founder & CEO of Upper Hand which is a software that helps to streamline all aspects of business operations in sports and fitness. He recognized a need for a scheduling software when he was coaching Little League and he used the skills he learned in previous jobs to grow the company to much more than just scheduling and to winning many tech awards in Indy. In this episode, you’ll hear Kevin tell us about the progression of his career and how a lot of his success relates back to the first job he had out of college and the skills he learned there, his love for books and learning and a ton of great book suggestions he has for us, and his company Upper Hand and how it’s evolved to what it is today.

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Fitness software for billing and studio management
Business Growth

5 Signs it’s Time to Switch Fitness Software Platforms

For owners and operators of fitness studios, clubs, and gyms, having a flexible fitness software to manage daily operations is imperative to driving growth. A great gym and fitness management software should relieve you of tedious administrative work and provide an integrated way to manage all aspects of your business. Here are four signs that you should look into finding a new software for your fitness studio.

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Two baseball businesses grew revenue with Upper Hand
Learn About Upper Hand

How Two Businesses Leveraged Upper Hand to Increase Revenue and Client Base

In an ideal world, the majority of time spent operating a sports training business would be on developing clients. Unfortunately this scenario rarely represents real life, and many business owners find themselves spending most of their time doing admin work. Recently, Upper Hand has helped two similar businesses not just escape this vortex but also see immediate results in revenue and new clientele.

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Upper Hand Software
Learn About Upper Hand

Todd Linden Joins Upper Hand’s Board of Directors

One of the industry’s most influential and experienced figures in the acquiring business and a leader in payments technology, Linden formerly served as the CEO of Paysafe Payment Processing for North America. Prior to that, he served as the President and CEO of Merchants’ Choice Payment Solutions where he led the acquisition to Paysafe in 2017 for $470 million. He also previously served as Senior Vice President and Division Manager of Operations at National Processing Company, President and COO of Card Commerce International, and spent 11 years with Bank of America Merchant Services where he held several key management positions.

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Learn About Upper Hand

Upper Hand HQ Wins JLL’s 2019 Best in Show Award for Innovative Tech Space

Upper Hand today proudly announces it’s been named “Best in Show” in the small organization category for Jones Lang LaSalle’s (JLL) Best Spaces in Indiana 2019 competition. The award program celebrates companies for their support of a workspace design that is unique, innovative, reflects the company’s brand, engages the employee base, and enhances productivity. This “Best in Show” recognition is added to a long list of accolades received by Upper Hand and its executive team. Last year, Upper Hand was named the “Best Tech Company” as part of the new and exciting competition conducted by the Indianapolis Star, and chosen as the 2017 Mira Award People’s Choice winner for best tech space. Additionally, MacCauley was named to the Coach and Athletic Director’s inaugural 40 Under 40 List for his groundbreaking work in the sports industry.

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Upper Hand Software
Learn About Upper Hand

Todd Linden Appointed Managing Director at Park Ten Capital

Park Ten Capital is pleased to announce the appointment of Todd Linden as Managing Director. In this role, Todd will oversee the technology investments of Park Ten in both Upper Hand, an Indianapolis based sports and fitness software provider; and Omnna, a Dallas based ERP cloud solution that provides software to the auto supply, lumber and building material, and FFL industries.

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Upper Hand company culture
Business Growth

How to Build and Maintain a Successful Company Culture

A thriving company culture has become a new standard in today’s evolving workforce. Company culture serves as the personality of your brand and defines the environment that employees work in. In this article, Upper Hand Founder & CEO Kevin MacCauley sheds light on how to build and maintain a company culture that supports employees and fosters growth.

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