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Upper Hand Named 2020 Leader for Club Management Software

Upper Hand has been named 2020 Category Leader for Club Management software by Software Advice and GetApp. Leaders are the top software products in a category, offering the best capability and value for small businesses based on their usability and customer satisfaction.

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Client Empowerment

Sports Tech Startups Find A Homebase In Indianapolis

Indianapolis, a city known for both amateur and professional sports teams and a love of motor racing, has in recent years become a hotbed for sports technology startups, with investors pouring millions into sports-related ventures based in the metro area since 2015. Many of those companies are drawn to Indy’s status as a hub for professional and collegiate sports, as well as programs designed to nurture the growing sector.

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Upper Hand Client Experience
Client Empowerment

3 Ways Upper Hand Elevates Client Experience

Success begins and ends with customer experience. No matter how great your service or product, it’s all for naught if the customer does not truly enjoy their time engaged with your sports or fitness business. Nearly every interaction existing and potential customers will have with any business will begin and end online, and Upper Hand ensures that your clients’ first impression of your business is positive, every time.

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Q+A with Robin Laskowski: The Power of Financial Insights in Decision-Making

Park Ten Capital’s Director Robin Laskowski tells us how the pandemic underscored the importance of incorporating flexibility within business operations, what the next 3-5 years will look like for the future of financial insights, and her excitement for the all-new UP Financial Suite which empowers sports and fitness business owners with stronger insights so they can make better decisions.

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Upper Hand Launches New UP Financial Suite

Upper Hand today announces the launch of the UP Financial Suite, a reinvented financial management system within its sports and fitness software. The UP Financial Suite equips businesses with innovative payment features to manage their finances more efficiently and provides them deeper customer insights to empower better decision-making. These latest additions to Upper Hand’s robust product suite are tailored to significantly improve finance management for sports and fitness businesses while setting the foundation for further innovation. 

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Upper Hand Promotes Michael Trilus to CTO

Indianapolis-based Upper Hand has named Michael Trilus its new Chief Technology Officer. Trilus previously served as the sports and fitness software company’s Senior Payments Engineering Lead. 

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Vanessa Palestino Upper Hand
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Upper Hand Hires VP of Business Development

Indianapolis-based Upper Hand Inc. has named Vanessa Palestino Vice President of Business Development. In the role, she will lead and support the sales team, as well as cultivate growth for the Enterprise Sales department, for the firm’s award-winning sports and fitness software platform.

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