Upper Hand Software
Customer Success: How Upper Hand Treats Every Customer Like a Legend

Kasey McKenney is Head of Accounts at Upper Hand, where she started on the Customer Success team more than three years ago. Here she tells us what makes Upper Hand’s customer service stand out among its competitors and how customers

Upper Hand Software
5 “Soft” Skills Every Entrepreneur Needs to Succeed

There are countless components that go into building a successful company, but "soft" skills that act as the fundamental building blocks of a functioning business. Soft skills are defined as interpersonal skills, like listening and communication, whereas "hard" skills are

Upper Hand company culture
How to Build and Maintain a Successful Company Culture

A thriving company culture has become a new standard in today’s evolving workforce. Company culture serves as the personality of your brand and defines the environment that employees work in. In this article, Upper Hand Founder & CEO Kevin MacCauley

Upper Hand Software
Indianapolis Sport & Fitness Tech Firm Relocates HQ

Upper Hand, Inc., the leader in cloud-based sports and fitness business solutions, announced it has relocated its national corporate headquarters as part of the company’s strategy to accommodate for current and long-term sustainable growth. Located in the heart of downtown,